Question 1

Isn't embroidery expensive?

Accepted Answer

Actually, embroidery is very affordable, with low minimum quantities, sometimes as low as one piece.

Question 2

Can I bring in my own items?

Accepted Answer

Yes! You can bring in your own garments for embroidery service, but not hats. We do not screen print on outside provided items.

Question 3

Will the screen printing last very long?

Accepted Answer

Screen printing inks are very durable, and will often outlast the garment they are printed on.

Question 4

How long will it take to get my shirts and hats?

Accepted Answer

Production times can vary from as short as one week to up to three weeks. Your sales representative will inform you of current lead times. We strive to always get jobs done on time.

Question 5

What file types do I need to provide for my art?

Accepted Answer

Vector files work best for everything, and for screen printing they are necessary for color separations. For embroidery an image file is usually sufficient.

Question 6

I don't have a logo, can you help?

Accepted Answer

Yes we can! We keep two artists on staff, and can assist with design creation. It is best to come in with a good idea of what your looking for. Using Google images, or an AI are great places to start.

Question 7

Are there minimum order sizes?

Accepted Answer

Yes, due to setup time, there are some minimums:
Embroidered hats: 12 pieces
Hat patches: 36 pieces
Screen printing: 36 pieces (more print colors=high minimums)
DTF printing: 12 pieces

Please contact your representative for more specific information.

Question 8

Can I see a proof before my order is processed?

Accepted Answer

Absolutely! We will always provide a digital proof image for approval before your order is processed.

Question 9

Do you offer volume discounts?

Accepted Answer

Yes, our pricing is setup on a quantity matrix. The more you order, the lower the price. Large corporate customers can get set up on fixed pricing for their specific program.

YOUR SOURCE FOR EMBROIDERY, SCREEN PRINTING, LASER ETCHED HAT PATCHES, DIRECT TO FILM PRINTING, AND PROMOTIONAL PRODUCTS

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